How To Recover Your Wallet With The Trezor Model T Or Trezor One

This guide gives you step by step instructions on how to recover your cryptoassets by importing a recovery seed into a Trezor Model T or Trezor One hardware wallet.

You will need to import the recovery seed in the following scenarios:

• There is an error with your hardware wallet and you needed to reset it.
• You forget your PIN code.
• You purchased a new hardware wallet and you want to import all of your cryptocurrencies into the new hardware wallet. For example, you can import a recovery seed that was generated from a Trezor One or a Ledger Nano S into the Trezor Model T. You can then use the Trezor Model T to access all of your cryptocurrencies that were stored on the previous device.
• Your hardware wallet was lost, stolen, or damaged, and now you need to recover your cryptoassets on another hardware wallet.
• You want two hardware wallets to be copies of each other. If you have two (or more) hardware wallets you can enter the same recovery seed into each of them and they will then store the same cryptoassets, have the same private keys and public addresses, and have the same transaction history. They will be exact copies of each other.

Trezor Model T

Wipe Device if your Trezor Model T is Initialized

IF YOU HAVE YOUR PIN CODE:

• If your Model T is initialized with a word seed, then you need to wipe your device. If your Model T is new or does not have a word seed currently stored on it, then you can skip to “Recover Model T with the Word Seed.”
• Sign into the Trezor web wallet.
• Click on the name of your device (on the left, right above “connected device).

• Click on “Advanced” in the top menu.

Scroll down and click “Wipe Device.” 

• Confirm the action on the Model T’s touchscreen.

IF YOU DO NOT HAVE YOUR PIN CODE:

• If you don’t have access to your PIN code, you can still wipe your device.
• Go to the Trezor web interface https://beta-wallet.trezor.io/#/.
• Swipe your finger across the Model T’s touch screen while simultaneously plugging it into your computer.
• This will display the Bootloader and the Firmware version. Press the checkmark to “Connect to host.”

• Then go back to the Trezor web interface and click “Reset Device.”

• Confirm the action on the Model T’s touchscreen.
• The touchscreen will display a loading screen and then display “Done! Unplug the device.”

Recover Model T with the Word Seed

• Go to https://wallet.trezor.io/#/ and plug in your Model T.
• Install/Reinstall the firmware if necessary.
• When you get to the “Welcome to Trezor” screen, select “Recover Wallet.”

• Select “Continue.”
• Confirm the action on the Model T’s touchscreen.
• Select whether your recovery seed is 12, 18 or 24 words long.

• Note: The Trezor Model T has you enter all of the recovery words using the devices touchscreen. This way your recovery seed stays completely isolated and protected from the computer.
• Enter in your first word.

• You can press the yellow arrow on the touchscreen if you need to backspace.

• As you type the letters of your word in, the top of the screen will autocomplete. Once it shows the correct word, press the word to select it.

• Then press the word again to confirm.

• Do this for all of your words, making sure to enter them in the correct order.
• Once you have entered in the last word, the Model T’s screen will display “Pin Not Set!”

Name your Device and Setup a PIN Code

• Refresh the page of the Trezor web interface.
• You can now name your device and setup a PIN code.
• Click on “Name your Trezor in one minute.”
• Enter in a PIN code and confirm the action on the Model T’s touchscreen. Note: you do not have to enter the same PIN code that you were using before with this recovery seed.
• Click “Finish” when you are all set initializing your device.

Check your Balances

• If the word seed you just recovered had cryptoassets stored on it, then you should be able to see all the correct balances for the various coins..
• The Trezor web interface will show Bitcoin balances by default. You can see your balance on the left side of the interface, under where it says “Account #1.”
• To select a different cryptocurrency, click on “Bitcoin (BTC)” in the top left.

• A drop down menu will appear, showing some of the major cryptocurrencies. If your coin(s) is not on this list and not an ERC20 token, then you will have to use a third party interface with the Trezor Model T to view the balance and make transactions. 
• If your coin(s) is an ERC20 token then you can access them by selecting “Ethereum” from the drop down menu and then “Go to Trezor Ethereum Wallet.”

Trezor One

Wipe Device if your Trezor One is Initialized

IF YOU HAVE YOUR PIN CODE:

• If your Trezor One is initialized with a word seed, then you need to wipe your device. If your Trezor One is new or does not have a word currently stored on it, then you can skip to “Recover Trezor One with the Word Seed.”
• If you have your PIN code, then sign in to the Trezor web wallet.
• Click on the name of your device (on the left, right above “connected device).

• Click on “Advanced” in the top menu.

• Scroll down and click “Wipe Device.”

• Confirm the action on the Trezor One.

IF YOU DO NOT HAVE YOUR PIN CODE:

• Connect your Trezor One and sign in to the Trezor web interface https://beta-wallet.trezor.io/#/.
• When your prompted to enter your PIN Code, click the “X” on the top right.

• Now click “Advanced” from the top menu.

• Scroll down and select “Wipe Device.”

• Confirm the action on the Trezor One.